To be eligible for a return, your items must be unused, unopened, and in the same condition that you received them. You will be responsible for paying the shipping costs to return your order. You must contact us within 7 days of receiving your order. If you need us to print you a shipping label, we will deduct the cost of shipping from your refund total.
Unfortunately, we are unable to control how the post office handles our mail once it has left our facility. If your items have been damaged during shipping, please send us photographic evidence so that we may submit a claim with USPS. We will be happy to give you store credit or resend the damaged items.
In the event your order is returned to our warehouse as undeliverable, unclaimed or refused, our staff will contact you via phone or email to try and correct the problem. You will be required to pay additional shipping costs if the package is returned after a 2nd attempt. You may be asked to use a different shipping address. You may also cancel your order. Cancelled orders will be refunded minus all shipping fees.